Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Basic business principles 4 5 13941 Budget function in business 2 days R850
13949 Align business unit performance
to business goals
Small Business Management 4 5 10385 Develop a business plan for a SB 2 days R680
3 10386 Investigate the possibility of establishing and running a SMME
Understanding Small Business 1 4 13994 Identify different types of business 1 day R475
4 4 13940 Ethical conduct in business
Small Business Strategies 4 5 13942 Business strategy in managing a small business 2 days R750
3 13940 Ethical conduct in business
Function of management 4 10 14667 Describe and apply the management function 2 days R1190
4 13940 Ethical conduct in business
The basics of HR and Labour Relations 4 8 13952 Primary labour legislation 2 days R935
3 3 10170 Understanding employment relations in an organisation
Understanding contracts 4 2 13995 Understanding contracts and their sources 2 days R935
4 13994 Different types of business and legal implications
HIV/AIDS in business 4 4 8555 Contribute to information distribution in workplace 1 day R595
3 3 13914 Conduct a formal meeting
Understanding Management 4 5 13944 Describe the relationship of junior management to GM function 2 days R850
13954 Managing risk in business
Basic Business finance 4 5 13941 Budget function in business 1 day R680
3 10388 Interpret basic financial statements
Motivate a team 4 6 13947 Motivate a team 2 days R935
3 5 13912 Apply knowledge of self and team to enhance team performance
Effective meetings 3 3 13914 Conduct a formal meeting 1 day R595
4 4 9244 Plan and conduct meetings
Team management 3 6 13917 The role of the team leader in meeting organisational standards 2 days R850
3 4 13918 Managing time and work process
Situational Leadership 4 5 13953 Apply principals of situational leadership to a business unit 1 day R475
Time Management 3 4 13918 Manage time and the work process 1 day R385
Effective Time Management 3 4 13918 Manage time and the work process 1 day R680
5 5 15234 Apply efficient time management in a division
Occupational injury and diseases act 4 2 10377 Compensation for occupational injury and disease 1 day R425
4 3 10378 Statutory cover under the COIDA
Basics of supply, demand and productivity 1 2 13998 Supply, demand and production 1 day R425
4 2 13945 Management of stock and fixed assets
1 3 14445 Improving productivity
HR Management and individual problems 1 2 7495 Demonstrate that a person is a physical, mental and spiritual being 1 day R425
7498 Health care practices and chemical dependancy
Recruiting and selection 4 5 10983 Implement equity related processes 1 day R425
10 10978 Recruit and select candidates
6 10980 Induct a new employee
Personal effectiveness and ethics 4 6 110021 Achieve personal effectivness in business 2 days R850
4 4 10022 Comply with organistional ethics
Fraud control 4 4 13945 Describe and apply management of stock 1 day R680
110026 Describe and assist in the control of fraud
Administration controls 4 8 110003 Develop administrative procedures 2 days R1020
4 4 110009 Manage administrative records
Project management 4 8 10140 Apply a range of project management tools 3 days R1360
10135 Work as a project team member
Project administration 4 5 10139 Implement project administration process 2 days R680
4 3 7869 Maintain preventative maintenance
Project delivery 5 14 10149 Support project environment to ensure delivery 2 days R1190


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Assessor training 5 15 115753 Conduct outcomes based assessment 3 days R2500
Design O B Assessment 6 10 115755 Design and develop OB Assessment 2 days R2200
Moderator training 6 10 115759 Conduct moderation of O B Assessment 2 days R2200
Planning for training 5 9 LAD 502 Design a learning programme 3 days R2500
4 10 10231 Plan a learning event
5 6 15217 Develop a training and development plan
Introduction to OBE 5 6 114924 Demonstrate an understanding of OBE 3 days R2500
5 10 GEN 502 Training and development cycle
5 4 15221 Provide information and advice on S D
Guide and Support Learners 4 5 117865 Assist and support learners 3 days R2500
5 6 117874 Guide and advise learners about Ass and RPL
4 4 12544 Facilitate the prep and pres of a portfolio
4 8 7390 Identify with learners with special needs
Conduct OD Training 4 10 9950 Plan learning events 3 days R2500
4 6 9953 Prepare learning aids
5 10 117871 Facilitate learning
Facilitation skills 3 4 117877 Perform one on one training 4 days R3250
5 10 117871 Facilitate using various methods
5 5 EL 503 Facilitate transfer and Application of learning
4 6 117870 Conduct targeted training and development
Skills Development Facilitator (SDF) 6 4 15218 Conduct analysis of learning 5 days R3480
5 3 15222 Promote a learning culture
5 6 15217 Develop training plan
5 4 15221 Provide information and advice
5 6 15232 Coordinate planned ETD
4 6 15227 Conduct skills development admin
Training for training committees 5 6 114924 Demonstrate a knowledge of OBE 3 days R2300
5 3 15222 Promote a learning culture
5 6 15217 Develop an organisational training plan
4 4 15227 Conduct skills development administration
Analysing OD-ETD 6 12 15218 Conduct analysis to determine outcome 4 days R2880
5 8 NA 604 Conduct performance analysis
4 6 7388 Evaluate facilitation performance
Quality Assurance in ETD 6 8 QA 602 Design instruments to evaluate ETD 4 days R2880
4 3 QA 401 Evaluate learning
5 5 QA 501 Evaluate using evaluation instruments
3 8 QA 603 Evaluate using evaluation instruments
Quality management in ETD 6 10 15228 Advise on Implementation of a QM system 3 days R2500
7 6 117861 Evaluate compliance with quality criteria
Promoting a culture of Recognition (RPL) 5 3 15222 Promote a learning culture 3 days R2500
5 5 11911 Manage individual careers
4 4 12544 Facilitate Prep and Pres of Portfolios


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Basic communication in business 3 5 8968 Accommodate audience and context needs in oral communication 2 days R1275
8972 Interpret a variety of literary tests
8970 Write texts for a range of communication
Advanced business communication 1 4 5 8974 Engage in oral communication and evaluate spoken texts 3 days R1700
8975 Read, analyse and respond to a variety of texts
12153 Use the writing process to compose texts required in business
8976 Write for a wide range of contexts
Advanced business communication 2 4 5 8977 Evaluate literary tests 3 days R1700
8978 Motivate judgements on selected literary tests
8975 Read, analyse and respond to a variety of texts
8979 Use language and communication in occupational learning programmes
Customer care 4 4 10015 Identify customers of the business 3 days R1700
4 3 7836 Monitor customer satisfaction
4 14 10038 Follow up with customers to establish satisfaction levels
Service excellence 3 3 7790 Process incoming and outgoing calls 3 days R1700
4 4 10023 Identify internal and external stakeholders
4 3 7836 Monitor customer satisfaction
Quality customer service 4 10 10037 Take orders and fulfill the need for good service 3 days R1700
4 14 10038 Follow up with customers to establish satisfaction levels


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Introduction to computer concepts 2 3 117925 Concepts and use of ICT and components 2 days R810
4 5 117928 Application and effect of ICT on society
Ms Word for beginners Level 1 1 4 116938 Use wordprocessor to create and edit docs 2 days R810
2 5 117924 Use GUI to process documents
Ms Word for beginners Level 2 3 5 119078 Use GUI to enhance documents 2 days R810
3 3 116942 Use GUI word processor to create docs
Ms Excel for beginners Level 1 2 4 116937 Use GUI spreadsheet applictions to create and edit spreadsheet 2 days R810
Ms Excel for beginners Level 2 3 6 116940 Use GUI spreadsheet to solve problems 2 days R810
4 6 116943 Apply graph charts to spreadsheets
Ms Powerpoint Level 1 1 3 116933 Use GUI to create and edit slide presentations 2 days R810
2 5 117923 Use GUI application to produce presentation
Ms Powerpoint Level 2 3 5 116930 Use GUI based presentation application to enhance presentation appearance 2 days R810
Ms Access level 1 3 3 116936 Use GUI based application to work with simple database 2 days R810
Internet 2 4 116931 Use GUI web based browser to search internet 2 days R810
4 3 115391 Understanding internet and world wide web
Outlook 2 2 116945 Use electronic mail to send and receive 2 days R810
116935 Enhance, edit and organise messages


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Basics of international trade 3 6 11246 Knowledge and understanding of international trade 1 day R510
Understanding International trade 4 5 11253 Administer foreign exchange and payment system 3 days R1445
4 6 11254 Demonstrate understanding of interrelationships in international trade
4 7 11256 Perform international purchasing
Airfreight and surface delivery 4 5 11261 Release and delivery of imported and exported Airfreighted goods 2 days R935
4 6 11262 Release and delivery of surface imported goods
Basic Invoicing and costing 4 8 11258 Generate shipment costings, invoices credit notes and estimates 1 day R510
Quality Assurance and insurance 4 4 11255 Manage QA system in freight forwarding 2 days R935
4 11 11259 Arrange and administer insurance


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Understanding customs 4 5 11216 Principles and procedures of customs 3 days R1445
4 8 11217 Apply for customs duty refunds
4 4 11214 Solve customs problems
Customs and storage 4 4 11215 Establish, register and operate customs and excise storage warehouse 2 days R765
4 5 11218 Establish, register and operate rebate stores
Warehouse bills and bills of entry 4 6 11386 Frame and scrutinise customs entries 3 days R1615
4 5 11221 Frame in bond and ex bills of entry
4 8 11220 Frame schedule 1 & 2 bills of entry
Import and export transactions 4 6 11386 Perform the process and procedures for export transactions 2 days R1020
11244 Frame in bond and ex bills of entry
Analysing data and statistics 4 6 9015 Apply knowledge of statistics and communicate findings 2 days R935
4 5 8558 Collate,understand and communicate workplace data


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Manufacturing Engineering assembly 1 4 13159 Care for, select and use measuring and hand tools 2 days R1020
1 8 13162 Identify and describe key quality outcomes in manufacturing, engineering or assembly
Materials and tools 2 4 12477 Identify engineering materials, characteristics and applications 2 days R1020
2 8 12216 Select, use and care of engineering hand tools
Using Power tools 2 6 12219 Select, use and care for engineering power tools 1 day R510
Basic welding 2 8 9880 Perform basic welding for joining of metals 2 days R1020
Surface grinding machine 2 8 13215 Operate and monitor a suface grinding machine and produce simple components 2 days R1020
Basic Lathe and milling machine usage 2 12 13205 Operate and monitor a lathe 5 days R2300
2 12 13204 Operate and monitor a milling machine
Drilling machine 2 6 13214 Operate and monitor a drilling machine 2 days R1020
Grinding 3 12 13294 Produce using grinding operations 2 days R1530
Milling 3 20 13296 Produce using milling operations 2 days R1530
Turning 3 20 13295 Produce using turning operations 2 days R1530
Basic first aid 2 4 12483 Perform basic first aid 1 day R380
Basic fire fighting 2 4 12484 Perform basic fire fighting 1 day R380
Materials and their properties 2 4 12477 Identify engineering materials and and perform common tests 2 days R850
1 4 13165 Understand properties of materials
Materials and their properties 1 2 13995 Understanding contracts and their sources 2 days R850
1 2 13998 Principles of supply and demand
1 3 13172 Employer and employee relations
1 3 13176 Nature of business and business profitability
Safety, Health 1 3 13167 Identify potential hazards and critical safety issues in the workplace 2 days R935
2 8 13220 Keep the work area safe and productive
Measuring and drawing 1 3 7450 Work with measurements in various contexts 2 days R1190
2 6 9881 Mark off regular enginering engineering shapes
2 6 12215 Read and produce engineering drawings
Correct use of equipment 2 8 12216 Select, use and care for hand tools 2.5 days R1530
2 4 12476 Select, use and care for measuring Equip
2 6 12219 Select, use and care for power tools


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Personal effectiveness 4 5 10022 Comply with organisational ethics 2 days R1275
4 6 110021 Achieve personal effectiveness in business
4 4 7791 Display cultural awareness with customers
Secretarial Administration 1 4 8 110003 Develop administrative procedures 3 days R1360
4 4 110009 Manage administration records
5 4 15234 Apply efficient time management
Secretarial administration 2 3 3 13929 Coordinate meetings, events and travel 2 days R935
3 4 13928 Monitor and control reception area
4 4 9244 Plan and conduct meetings
Secretarial administration 3 4 2 13945 Management of stock 2 days R765
4 4 110026 Assist in the control of fraud
4 3 7869 Maintain preventative measure programmes
Customer service 3 3 7790 Process incoming and outgoing calls 2 days R850
4 4 10023 Identify internal and external stakeholders
4 3 7836 Monitor customer satisfaction
Business finances 4 5 13941 Apply the budget function in business 2.5 days R1200
4 6 7468 Use maths in business
4 3 10388 Understanding basic financial statements
Basic project management 4 8 10135 Work as a project team member 3 days R1615
4 8 10140 Apply a range of project management tools
4 3 10026 Identify expertise and resources
Secretarial written communication 4 6 110023 Present information in report format 3 days R1785
4 5 12153 Use writing process to compose texts
4 5 8967 Write for a wide range of contexts
4 5 12155 Apply comprehension to engage written text
Secretarial verbal communication 4 5 8974 Work as a project team member 2.5 days R1275
4 5 12154 Apply a range of project management tools
3 5 8968 Identify expertise and resources


Skills Programme NQF Level Credits SAQA U/S Unit Standard Title Duration Cost per Person
Basic first aid 2 4 12483 Perform basic first aid 1 day R380
Basic fire fighting 2 4 12484 Perform basic fire fighting 1 day R380
Safety, Health 1 3 13167 Identify potential hazards and critical safety issues in the workplace 2 days R935
2 8 13220 Keep the work area safe and productive
Occupational injury and diseases act 4 2 10377 Compensation for occupational injury and disease 1 day R475
4 3 10378 Statutory cover under the COIDA
Health, hygiene and safety 1 10 14792 Maintain health, hygiene and safety in a chemical environment 2 days R950
Occupational injury and diseases act 2 12 8288 Apply safety,security and housekeeping 2 days R1360
2 4 13222 Deal with safety, health and environmental emergencies in the workplace
Safety, life support and first aid 1 2 7504 Demonstrate skills that relate to a safe and secure environment 2 days R950
1 5 9823 Perform basic life support and or first aid procedures in emergencies
Occupational injury and disease 4 8 13950 Apply knowledge and skill in order to manage risk in occupational health and hygiene 2 days R950
4 2 10377 Understand Occupational injury and diseases act
Occupational Injury and Diseases act 2 4 3 10378 Statutory cover and Occupational Injury and Diseases act 1 day R380